We are looking for a highly organized, proactive, and detail-oriented TechOps Analyst to support senior leadership in managing day-to-day schedules, communication, meetings, and strategic initiatives. The ideal candidate will be comfortable working in a fast-paced environment, interacting with senior executives, clients, and external stakeholders, and handling confidential information with professionalism and discretion. This role requires strong communication, organizational, multitasking, and problem-solving skills, along with the ability to use modern AI tools such as ChatGPT and Claude effectively to improve productivity and efficiency.
Preferred Industry:
Candidates with experience in any of the following industries will be preferred:
● IT Services & Consulting
● Technology Services Companies
● Staffing & Recruitment Firms
● SaaS Organizations
● Management Consulting Firms
Key Responsibilities:
1. Executive Calendar & Schedule Management
● Manage executive calendars, meetings, and appointments.
● Coordinate meetings across internal teams, clients, and external stakeholders.
● Ensure executives are well-prepared for meetings and appointments.
● Proactively identify scheduling conflicts and resolve them efficiently.
2. Internal & External Coordination
● Coordinate effectively with internal teams, clients, senior leadership, and external stakeholders.
● Act as a professional point of contact on behalf of senior executives when required.
● Ensure timely communication and follow-ups across different stakeholders.
3. Reports, Presentations & Meeting Support
● Prepare presentations, reports, meeting agendas, and Minutes of Meetings (MOMs).
● Gather and organize information required for management reviews and business discussions.
● Document key decisions, responsibilities, and deadlines arising from meetings.
4. Action Item & Follow-Up Management
● Track action items assigned to various teams and stakeholders.
● Ensure timely follow-ups and closure of pending tasks.
● Maintain organized trackers and provide regular updates to senior leadership.
● Proactively flag delays, dependencies, and important pending items.
5. Confidentiality & Information Management
● Maintain documentation, FAQs, and knowledge base articles
● Identify recurring issues and flag them to senior team members
● Contribute to improving internal workflows and processes
6. Strategic & Business Support
● Support senior leadership in strategic initiatives and executive decision-making.
● Assist with research, data gathering, analysis, and preparation of business information.
● Support special projects and ad-hoc initiatives assigned by senior leadership.
● Help ensure that strategic priorities are followed through to execution.
7. Business Correspondence & Executive Communication
● Manage business correspondence and executive communication.
● Draft and proofread professional emails, communications, reports, and presentations.
● Ensure communication from senior leadership is clear, professional, and timely.
● Maintain a high standard of professionalism when communicating with clients and external stakeholders.
8. AI & Productivity Tools
● Use AI tools such as ChatGPT and Claude effectively for research, drafting, summarization, meeting preparation, data organization, and productivity enhancement.
● Identify opportunities to use AI and technology to improve executive workflows and reduce repetitive tasks.
● Maintain appropriate judgment and confidentiality when using AI tools with business information.
Mandatory Requirements:
● 0–3 years of experience as an Executive Assistant, Executive Coordinator, Management Assistant, or in a similar role supporting senior leadership.
● Experience in IT Services & Consulting is highly preferred.
● Excellent verbal and written communication skills.
● Strong working knowledge and practical use of AI tools such as ChatGPT and Claude.
● Strong organizational, multitasking, and problem-solving abilities.
● Highly proactive, self-driven, and capable of working independently.
● Strong sense of ownership, accountability, and attention to detail.
● Comfortable interacting with CEOs, senior executives, customers, and external stakeholders.
● Proficient in Microsoft Office and Google Workspace, particularly
● Ability to handle multiple priorities and deadlines in a fast-paced work environment.
● Strong professional etiquette, maturity, and discretion.
What Success Looks Like:
● Senior leadership has well-organized calendars, meetings, and schedules.
● Important tasks and action items are tracked and followed up on consistently.
● Communication with internal and external stakeholders is timely and professional.
● Meetings are well-prepared, documented, and followed through.
● Confidential information is handled with complete discretion.
● Senior leadership receives reliable administrative, operational, and strategic support.
● AI and productivity tools are used effectively to improve efficiency and execution.
Why Join Us?
● Work directly with senior leadership.
● Gain exposure to strategic business initiatives and decision-making.
● Work in a fast-paced and collaborative environment.
● Get excellent learning and career growth opportunities.
● Develop strong exposure to business operations, technology, clients, and leadership.
Apply Now
